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30 May 2018

201: Zero to $10 Million in 4 Years: How King Kong’s Sabri Suby Went from Work-at-Home Consultant to Booming Agency Founder

5Frameworks
11Insights

Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster40:30

Facebook Ads Overturned Moon's Fixed Belief

Moon had been convinced Facebook ads would not work for chocolate in the Philippine market and preferred organic social selling. During the pandemic pivot, her husband funded an initial campaign as a live test; Moon says its performance changed her view and led to further campaigns that helped the brand scale.

  • Moon initially rejected Facebook ads for her specific product and market
  • The first campaign was framed as a limited real-world test
  • Observed results changed her conviction
  • The company subsequently ran multiple campaigns

I was totally, utterly convinced that it will not work for that whole combination

Mia Moon · 42:00

I'm happy to be wrong

Mia Moon · 42:00
#facebook ads#experimentation#paid media

Explainer· 2

Explainer15:00

Why Cacao Expertise Mattered to the Prototype

Moon knew the raw Philippine cacao product, but relied on cacao scientist Zoe for bean selection and taste profiles. Zoe then worked with a craft chocolate maker to experiment with the formulation and create the prototype.

  • Bean origin changes the taste profile
  • Moon retained product vision while specialists handled formulation
  • A cacao scientist and craft maker combined complementary expertise

the taste profile varies um from bean to bean and from where it's grown

Mia Moon · 15:30
#cacao#product development#expertise
Explainer31:00

Theobroma Cacao Inspired the Theo & Brom Name

The brand name came from Theobroma cacao, the botanical name Moon cites for the cacao plant. She adapted it into Theo & Brom to reinforce the idea of bridging Filipino and Belgian roots rather than naming the company after a person.

  • Theo is not a person in the brand story
  • The name is derived from Theobroma cacao
  • The naming choice supports the brand's roots-bridging narrative

it came from the root name of um the cacao plant theobroma cacao

Mia Moon · 32:00
#brand naming#cacao#storytelling

Story· 6

Story01:30

A Language Barrier Created a New Founder Path

Mia Moon moved to Ghent, Belgium, after marrying and found that local job listings prioritized Dutch and French. Rather than enter an application process where she felt unqualified, she looked for location-independent work that could use her decade of sales and marketing experience.

  • Moon moved to Belgium in 2018
  • Language requirements discouraged her from applying for local roles
  • Remote entrepreneurship offered a way to reuse her existing skills

I basically uprooted myself and found myself in a country where I don't understand the language

Mia Moon · 02:00
#career change#remote work#belgium
Story08:30

How Two Homes Became One Chocolate Brand

Moon says she did not begin with a passion for sweets. The idea emerged from combining homesickness for the Philippines, Belgium's association with chocolate, and the Philippines' own cacao tradition into a product story linking both cultures.

  • The product idea did not begin with a lifelong dessert passion
  • The concept connected Moon's Filipino roots with her Belgian environment
  • Cultural meaning and available local strengths shaped the opportunity

I did not have a passion for sweets or anything

Mia Moon · 09:00

we're bringing together you know all things about chocolate from the philippines and belgium

Mia Moon · 10:00
#product idea#culture#chocolate
Story19:30

From a 20-Kilogram Experiment to a Metric Ton

The first prototype used just 20 kilograms of beans carried to Europe in a suitcase, and Moon's husband supplied the initial experimental capital. She says the business later used about a metric ton of raw chocolate in its record month, illustrating the change in production scale rather than guaranteeing a repeatable growth path.

  • The initial bean batch weighed 20 kilograms
  • The first launch comprised 100 boxes
  • Moon reported roughly 1,000 kilograms of raw chocolate in a record month

our batch of beans to create our first prototype was just 20 kilos

Mia Moon · 19:30

we did, yeah, like a metric ton in a month

Mia Moon · 38:00
#bootstrapping#production#growth
Story23:30

A Two-Week Kickstarter Funded the US Supply Chain

Moon says a small crowdfunding campaign raised $10,000 to establish US operations. She deliberately limited the Kickstarter campaign to two weeks and credits friends, their networks, and local Filipino news coverage with helping it reach the target.

  • The campaign target was $10,000
  • The money was intended to establish the US supply chain
  • The Kickstarter ran for two weeks
  • Community referrals and local coverage expanded its reach

I only put two weeks for that Kickstarter crowdfunding

Mia Moon · 25:30

it was yeah just friends telling friends and telling more friends

Mia Moon · 26:30
#kickstarter#crowdfunding#community
Story24:30

The First Corporate Order Took Seven Months to Land

Without a Facebook advertising budget, Moon pursued organic connections and sent a corporate pitch in April. The Belgian company responded in November when preparing customer rewards, creating Theo & Brom's first bulk order and, according to Moon, improving its financial stability.

  • The pitch was sent in April and answered in November
  • The order came through organic outreach rather than paid advertising
  • The bulk order supplied additional working capital

we sent our pitch in April and then we heard back from them in November

Mia Moon · 24:30
#b2b sales#corporate orders#patience
Story38:30

Moon Reported $300K Revenue and Set a $1M Target

Moon says Theo & Brom closed the prior year at $300,000 in revenue and was aiming to reach $1 million by the end of the current year. These are the guest's stated figures and target in the interview, not independently verified results or a guarantee of future performance.

  • Moon reported $300,000 in prior-year revenue
  • She described $1 million as the next annual target
  • The target was prospective and qualified with uncertainty

last year we closed at 300,000 in revenue

Mia Moon · 39:30

our next goal is to hit a million by yeah by the end of the year

Mia Moon · 39:30
#revenue#growth target#business results

Takeaway· 2

Takeaway36:30

Experience Can Create Things a Founder Must Unlearn

Moon says prior sales and marketing experience sometimes brought assumptions that did not fit a new ecommerce venture. Her takeaway is that expertise helps only when a founder remains willing to discard practices that do not apply in the new context.

  • Prior experience can carry context-specific assumptions
  • A new venture may invalidate previously successful practices
  • Adaptation requires deliberate unlearning as well as learning

you also bring in so much baggage of, oh, this is how it's been done

Mia Moon · 36:30
#unlearning#adaptability#experience
Takeaway42:30

Email Kept the Founder-Customer Connection Alive

After the birth of her son, Moon stepped back from hands-on social media and focused more on email communication. She describes an audience that knew the company's cross-border and pandemic-pivot story, replied to messages, and also generated sales, though the transcript gives no comparative channel data.

  • Moon paused much of her hands-on social media work
  • Email let her communicate with customers and engaged followers
  • Founder updates prompted replies as well as conversions
  • The episode provides no figures comparing email with other channels

each time you send them communications they a lot of them reply

Mia Moon · 44:00
#email marketing#community#founder story